Coordinator Scheduling Operating Room - Specialty Neurosurgery Job at Christus Health, San Antonio, TX

K3NvUCtTd3lMMlVMRDQwWFZ5RWRKa1lCMmc9PQ==
  • Christus Health
  • San Antonio, TX

Job Description

DescriptionSummary: Coordinator Scheduling Operating Room facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The Coordinator ensures that all data entry is accurate, including demographic and financial information for each account. The Coordinator is responsible for the successful financial outcome of all patient services. The Coordinator communicates directly with patients and families, physicians, and nurses. This Job requires professional appearance, behavior, and good communication skills, along with dependability, flexibility, and teamwork. This advanced-level position is designed to promote the demonstrated knowledge and competency of the Coordinator Scheduling Operating Room to demonstrate the ability to use good judgment in making independent decisions to resolve customer issues in all routine operations. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

SCHEDULING

Obtains and accurately inputs all required data elements for scheduling and registration, including patient demographics, financial information, guarantor information, and relevant notes associated with the encounter. Data fields include but are not limited to: address, employment, insurance info, nearest relative, guarantor, insurance plan, admitting diagnosis, working diagnosis, and physician information. Prioritizes and completes scheduling in a consistent, courteous, professional, accurate, and timely manner. Review the schedule to ensure accuracy. Ensures each patient is assigned only one medical record number. Select the appropriate patient type based on the department and services required. Documents in account notes. Ensures orders are received and are consistent with tests/procedures. Confirms schedule with each physician daily; confirms a null schedule.

CUSTOMER FOCUS

Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Greets patients courteously and professionally. Calls patients by name. Ask patients if they may have special needs. Represents the Surgery department in a professional, courteous manner at ALL times. Works with other departments to resolve Scheduling issues in a timely and professional manner.

ERRORS

Makes minimal errors in performing scheduling/insurance verification See Error Policy and Procedure for target error rate percentage. Utilizes education information to reduce error rates. Requests additional education information when necessary. Demonstrates ability to select correct insurance plans.

EDUCATION

Provides focused education for staff as needed. Coordinate new hire training (if needed) Assure Healthstream education is completed timely. Attends the majority of Direct Connects

OTHER

Required to assist the hospital in the event of an internal or external disaster. Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. Supports the department in achieving established performance targets. Completes required training as needed. Performs all other duties as assigned. Job Requirements: Education/Skills High School diploma or equivalent required. Associate degree preferred with emphasis in Health/business-related field. Experience 6 months of scheduling experience preferred. Licenses, Registrations, or Certifications None required. Work Schedule: Varies Work Type: Full Time

Job Tags

Full time, Flexible hours, Shift work,

Similar Jobs

Delta Airlines

Ramp Agent (Seasonal) - CVG Job at Delta Airlines

 ...ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely...  ...accommodation, such as alternate PPE.+ Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal.What... 

North Lake Physical Therapy

Physical Therapy Aide Job at North Lake Physical Therapy

 ...North Lake Physical Therapy has several locations serving the Portland Metro area for more than 38 year s. Our philosophy is to provide...  ...Description We are seeking a dedicated Physical Therapy Aide to join our dynamic healthcare team in Portland. As a Physical... 

National Geographic

National Geographic Editorial Video Intern, Summer 2026 Job at National Geographic

 ...the opportunity to join the National Geographic as an editorial video intern! The National Geographic Media Editorial Video Department...  ...contract talent, pitching short-form content ideas, and scripting/editing/producing video content. Produce and edit at least one... 

Secureone Security Services

Mobile Patrol Officer - Part Time Job at Secureone Security Services

 ...Secureone, Inc. is seeking to hire an Mobile Patrol Officer / Security Officer / Patrol Guard . Are you an outgoing person with strong leadership...  ..., paid sick time, vacation pay, paid training, uniforms, vehicles, free guard certification classes, and discounted rates... 

Catholic Charities of Southern Minnesota

Child & Family Services Social Worker Job at Catholic Charities of Southern Minnesota

 ...Title: Child and Family Services Social Worker Mankato Location: Mankato, MN (with...  ...join our Mankato office. This program supports confident pregnancies and stable beginnings...  ...and placement Build strong community partnerships and referral networks...