Job Description: Medical Clerical Support Specialist _ Scheduler
Position Title: Medical Clerical Support Specialist _ Scheduler
Agency Supported: U.S. Department of Veterans Affairs (VA) – Minneapolis, MN
Work Location: One Veterans Dr. Minneapolis, MN 55417
Position Summary
The Medical Clerical Support Specialist provides essential administrative, scheduling, and customer service support to VA medical and outpatient operations. Contractor personnel will work on-site in VA facilities and perform duties in accordance with VA policies, VHA Handbooks/Directives, and the contract’s Performance Work Statement (PWS).
The Specialist plays a key role in supporting Veterans by ensuring efficient clinic workflow, timely appointment coordination, and accurate documentation in VA-authorized systems.
Essential Duties and Responsibilities
Contractor personnel shall perform, at a minimum, the following functions in support of VA clinical operations:
Minimum Qualifications (Mandatory Requirements)
The Contractor must ensure personnel meet the following minimum criteria:
Preferred Qualifications
Key Competencies
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