As a Global Services Primary Market Research Project Manager, you will support the Customer Insights Manager in conducting global primary market research initiatives. The Project Coordinator will be responsible for executing all process related activities of each initiative through the full project lifecycle of Primary Market Research studies at Boehringer Ingelheim.
This includes any process related to global purchasing, archiving, compliance and any process management steps with local affiliates in regards of compliance requirements, to ensure they provide valuable insights for the company.
He/she will:
• Project Process Planning: Develop detailed project process steps, including timelines, and resources needed
• Project Process Execution: Oversee and manage the process efficient execution of projects, ensuring they stay on schedule and are compliant, support procurement activities.
• Stakeholder Management: Communicate effectively with relevant process partners (procurement, Pharmacovigilance, Non-Trial Activities, local affiliates related topics)
• Risk Management: Identify potential process project risks and develop contingency plans.
• Manage standard projects in a complex international setting driving these with an agile, problem solving and solution-oriented mindset.
• Ensure effective compliance with Non-Trial Activities, Pharmacovigilance and other vital global processes that impact insights generation.
Requirements
• Bachelor’s degree in business administration or other degree matching the task of the role or equivalent level of knowledge gained through a minimum of 3 years of relevant experience in Healthcare Marketing, Primary Market Research, Secondary Market Research or other project management roles.
• Project Management certification (e.g. PMI, Prince, Agile) is a plus.
• 1-3 years of professional experience in project management in strongly regulated industries is required.
• Market research knowledge, international experience and cultural awareness are a big plus.
• A team player with good interpersonal skills and strong team ethos.
• Ability to build collaborative relationships in a broad, multi-cultural environment, and work on own initiative.
What do We offer
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
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