Job Description
DESCRIPTION
At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: zero cost of returns, zero waste, zero defects, and zero carbon footprint. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWR&R includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.
WWR&R owns the services and programs for Retail and Sellers that provide range of value recovery channels to save cost and effort in managing overstock and return products. As a Senior Product manager, you will be responsible for building product solutions and offerings that allow Amazon and our Sellers to earn recovery from their returned and damaged products and keep products out of landfill. This role supports the development of new and emerging channels to resale previously returned and damaged inventory, as well as Donations and Recycle channels. You will be working with a wide audience of stakeholders and customers that help us achieve our goal of diversifying liquidation channels and driving recovery. You will work closely with tech teams, program management, UX designers, worldwide partners to deliver scalable solutions, which solve complex problems. You and your team will own multi-year product roadmaps focused on generating recovery and achieving zero waste.
Amazon is Earth’s most customer-centric company and through WWR&R, the Earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!
Key job responsibilities
As a Sr. Product Manager, you are the end-to-end owner of your product's vision, strategy, and execution. You will define the product roadmap and bring your vision to life by leading a cross-functional team of engineers, designers, program managers, and other product owners. You will drive day-to-day product development from design through to release. Your product requirements are concise, with clear, measurable success criteria. You are an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules. You use data to influence our business strategy and technical priorities, and escalate when necessary without damaging relationships. Exceptional written and verbal communication skills, with the ability to communicate accurately, crisply, and comfortably in various settings. You independently represent your products and the product team and are comfortable communicating with senior executives as well as with business and technical stakeholders.
A day in the life
- Dive deep with your customers to identify and understand their pain points.
- Use your technical judgment and understanding to test assumptions.
- Think big to build durable products that anticipate future pain points.
- Deliver products on time with the right feature set and high quality.
- Writing documents to build support from your stakeholders and leaders
- Evangelize your products and drive adoption.
- Contribute to organizational product and roadmap planning.
- Help others grow professionally.
BASIC QUALIFICATIONS
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
Job Tags
Full time, Worldwide,