Job DescriptionThe Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.ResponsibilitiesProvide a clean, safe working environment for all personnel and visiting customers.Work in a team setting to accomplish department goals.Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.Assign job tasks to all workers according to unloading and loading schedules.Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.Maintain a positive attitude in a highly intense environment.Other duties and projects, as assigned.Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.Provide positive and constructive feedback to employees.Foster safe handling, loading, unloading, and storage of hazardous materials.Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.RequirementsEducation:High School Diploma / GED, preferredBachelor's degree preferred but not required. Experience may be used in place of education.Experience:2 years leadership experience, preferredTransportation experience preferred but not required.Computer Skills:General computer knowledge, preferredAdditional Requirements:General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferredExcellent communication, leadership, and conflict resolution skills, requiredAbility to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferredShift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement.This position is in a dock environment with exposure to varied weather conditions and noise.Competencies:Decision Making and Critical ThinkingInitiativeManaging Multiple PrioritiesProcess ManagementService Center Operation and MaintenanceTransportation SafetyTaking OwnershipResults OrientationBenefitsCompetitive WagesExcellent health, dental, and vision benefitsOpportunity to participate in a company sponsored 401KVacation eligibility during the first year!Other DetailsWork Hours:Schedule may vary depending on Service Center location and may include days, nights, and/or weekends. Some locations are required to be staffed 24/7 and require schedules of 50+ hours a week. Ability to work the required hours at the location will be considered a minimum requirement.Travel Requirements:Minimal (0-25%)Compensation:This is a salary position paid biweekly.Variable compensation is included.In accordance with the Washington State Labor Code, the starting pay for this position is $71,000 to $84,500 annually.About UsABF Freight, an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.
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