Responsibilities
Fulfill orders received through a Power App, including staging, printing, collating, and packing according to customer specifications. Utilize FedEx Shipping Manager and customer shipping software. Accuracy is critical as products are financial in nature. Mandatory attendance is required during the middle two weeks of each month, with possible overtime for permanent employees. Strong computer proficiency is essential, as all communication occurs via Microsoft Teams and Outlook.
Key Duties
Operate high-volume duplicating, production, sorting, mailing, and bindery equipment.
Perform copying tasks, shipping and receiving, and electronic document filing.
Maintain copier functionality, including basic troubleshooting and repairs.
Conduct scanning/imaging, quality control, and final checks.
Maintain records for reports and inventory; enter activities/jobs into a Google Document log.
Respond to and coordinate service calls; assist with filing and archiving.
Operate various equipment such as paper cutters, bindery tools, and copiers.
Understand Ricoh Services Portfolio & Technology; capture data for Ricoh MOR, SPG, and job logs.
Perform other duties as assigned.
Pack, wrap and carry boxes up to 50lbs from a counter to a cart.
Additional Notes
May require periodic overtime.
Most of the day is on your feet. Only a portion of a typical day would include being seated at a desk.
Position reports to Site Manager, Site Leader.
Requirements
High school diploma or GED, plus 1 2 years of related work experience.
Previous experience with copy jobs preferred.
Proficiency in basic computer skills, including MS Office Suite.
Working knowledge of copiers, related equipment, and basic repair techniques preferred.
Understanding of shipping and receiving procedures.
Basic electronics knowledge preferred.
Ability to work independently and adapt to changing priorities.
Skill in selecting appropriate packing methods and materials and verifying packing slip accuracy.
Ability to follow instructions for mail delivery.
Strong troubleshooting and problem-solving skills with attention to detail.
Ability to read and understand technical documentation such as manuals and parts catalogs.
Excellent customer service skills, along with strong verbal and written communication abilities.
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