Job Summary The role encompasses a comprehensive set of responsibilities, spanning Triage, Automation Tools Development, and leveraging DevOps methodologies within the realm of data automation tooling for the Global Device CPE Support team. Our dedicated Global Device CPE Support team undertakes both proactive and reactive analyses of field issues, ensuring the quality of our products by identifying critical issues and driving them to closure. Leveraging a blend of device and cloud metrics, the team engages in proactive data analysis. Additionally, the team develops in-house tools to automate the triage effort, contributing to faster issue resolution.
Core Responsibilities
Employees at all levels are expected to:
Disclaimer:
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
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